Insize products are backed by a special two (2) year warranty from the date of purchase.
With this service, we extend the manufacturer's standard factory warranty (usually 12 months) to a total of 24 months, at no additional cost to the customer. This extension is provided as part of our long-term partnership as an authorized Insize representative and reflects our confidence in the quality of its products.
The warranty exclusively covers defects due to design and/or manufacturing problems.
Not covered:
- wear and tear from normal use,
- damage from improper use or use outside specifications,
- incorrect storage,
- unauthorized repair or intervention,
- damage during transport,
- consumable or replaceable parts (such as sensors, probes, cables, batteries and similar parts).
Within the warranty period, and after a technical inspection, the product is repaired or replaced free of charge.
After the warranty expires, technical support and repair options are provided at the lowest possible cost.
